Our Emergency Response team are always on call 24 hours a day, 365 days a year
Although we specialise in delivering innovative solutions to extend equipment life, Critica Group also provides a comprehensive procurement service with an extensive global supplier network and the experience to provide support across multiple industries.
We understand your inquiry is likely to be both important and time-sensitive. We will therefore respond as soon as we receive it and immediately begin the process of identifying and locating what you need via our supplier network.
We have extensive experience of technical work scopes and are fully versed in material certification, testing, and documentation requirements. The items we offer you will therefore always match the requirements you specify in your inquiry.
For direct replacements, we will provide a quotation detailing the current price and lead time along with any expediting options which may be available for time-sensitive situations.
Should the item you have requested be obsolete or end-of-life, we will provide you with details of a proposed alternative solution which will include the full specification along with the current price and lead time.
If you already have your own procurement team, we can often add significant value by working alongside them and sharing our extensive equipment knowledge and sourcing experience to deliver the best solutions.
And that may mean seeking out and procuring less obvious alternatives you may not have considered without our input, especially if the item you need is obsolete or no longer supported.
As part of our streamlined procurement service the Critica team can provide logistics support. We are able to arrange shipping on your behalf or we can liase with your current logistics provider to facilitate the prompt dispatch of goods to the required location.
As you would expect, we have extensive knowledge of global export licence requirements, import and export duties, and all the other red tape aspects involved in international trade and transport.
Critica Group is based in the UK but we also operate worldwide — including where assets and equipment are located in remote areas — and we pride ourselves in delivering the same high quality of service to all our customers wherever they are based.
For more information about any of Critica Group’s procurement services, call us on +44(0)7714493375.
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